Important Update!
Our free mobile companion app, Librarium Scribe, is available for download in the Apple App Store and the Google Play Store.
Google Play: Click Here
Apple App Store: Click Here
We appreciate your support and hope that our products provide you with an exceptional experience. However, we realize that issues occur and would like to resolve them for you as quickly as possible! Please reach out to us using any of the options below. Our team will respond as quickly as possible.
- Email: support@librarium-vr.com
- Discord Server Invite: https://discord.gg/wjQVKbMFjW
Frequently asked questions:
1I want to add my own content. Where can I download the mobile companion app at?
Our mobile companion app, Librarium Scribe, can be downloaded for free from both the iOS and Google Play mobile storefronts.
2I purchased content inside the Librarium VR application but I cannot access it. How can I get help?
We can help you with that! Please send an email to support@librarium-vr.com. and include the email for your Librarium account. Our engineers will jump on it right away and get back to you!
3I am a current Kaplan MCAT Premium customer. How do I get my Kaplan benefits?
If your product has an Activity Library, then go there and search for "virtual reality".
If you have a Qbank-only product then you can find more information in your Welcome To Your Qbank assignment.
If you have a Full-Length only product then check out the Additional Resources assignment for more info.
4I have education content to recommend to you. Where can I send suggestions?
We love suggestions from our community! Please send any good ideas or business inquiries to info@librarium-vr.com!
5How can I reset my password?
We've got your back! Just visit this link and it will get taken care of: https://www.librarium-vr.com/forgot-password/